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United prepared for switch to a single computer system
So-called cutover, scheduled for March, carries risks of disruptions for customers, but airline has taken extensive measures to ensure it will go smoothly (www.chicagotribune.com) المزيد...Sort type: [Top] [Newest]
You should be fine. IAH is a CO Hub and UA is dropping their computer system in favor of CO's. We here with UAX at IAD are having a fun time steadily transitioning over. It's still probably going to be a little rough on March 3, but we'll do our best to be ready.
Thanx...one would think so but IAH and the Continental system was what screwed me over in December/January. I will hope you are right.
On the other hand, I do have a trip to Nova Scotia booked for June and just got a change of flight numbers and times from Continental...complete with three brand new Confirmation numbers completely unrelated to the original set.
Again....keep your E-ticket numbers....they are cumbersom but stay the same.
On the other hand, I do have a trip to Nova Scotia booked for June and just got a change of flight numbers and times from Continental...complete with three brand new Confirmation numbers completely unrelated to the original set.
Again....keep your E-ticket numbers....they are cumbersom but stay the same.
Besides being a partner in a trucking company, I also handle the IT. I have never seen a changeover of any type, even when we just change out servers and it is a direct data copy, that something unexpected doesn't happen, minor or major, despite the planning. All I can say is that I wish these folks the best. Their one saving grace is that they say they are in a position to put all back as it was. We have never been able to do that once we are well into it. There is a point of no return there. Like I said. Good Luck.
Keeping my fingers crossed. After years as a UA 1K loyalist, I will say CO's web functionality is far superior to the abysmal united.bomb, and the CO iPhone app is the best in the industry. No doubt there will be a few bugs in this major integration, which in reality, is to be expected. Just hope they're minor and resolved quickly
Hopefully its not the same people who did the cutover for Virgin America...
No doubt Murphy's Law will happen during this change over, it always does to some extent.
Word of advise for travelers during this period....print out and carry your E-ticket number as this seems to be the only way they can find your account at Continental.