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الأخبار والعناوين الرئيسية ✈ عام ✈ اختيارات الموظفين (24 hours)

Is United Airlines really that bad?

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It's true that United receives a lot of customer complaints. But it is important to put those complaints in context, and recognise that United is not uniquely bad. For the past few years, independent rankings such as those compiled by Consumer Reports tell a mostly consistent story about the American airline industry. There are a few decent airlines, which also happen to be relatively small (Virgin, Southwest, JetBlue, Hawaiian and Alaskan). American, US Airways and United are interchangeably… (www.economist.com) المزيد...