Refund probe into Ryanair and BA dropped

The Competition and Markets Authority (CMA) has closed an investigation into the two airlines, saying there is a "lack of [legal] clarity". Instead of offering refunds, the carriers offered vouchers or rebooking. This, the CMA believed, probably broke the law, and a probe was launched. Although some flights went ahead, many customers were prevented from taking them because of restrictions. The CMA said the law needed clarifying. "After a thorough examination of relevant law, and… (www.bbc.com) المزيد...